Billing and Customer Service

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SSJID now has the ability for customers to view water usage and pay utility bills online.

Irrigation Service Abandonment Form

This packet is used to SIGN OFF from SSJID irrigation water service. Our Customer Service Representative, (209) 249-4608, can assist you with completing and submitting this form.

Irrigation Water Charges for 2015

Land owners are invoiced annually in November for agricultural water usage. The current rate is $24 per acre with a minimum fee of $50.00. Senate Bill X7-7 (SBX7-7) was adopted in 2009 containing provisions requiring that all California irrigation districts, including SSJID, take actions to measure, report and bill their customers for the delivery of actual volumes of water. The District has to measure the volume of water delivered to its customers and adopt a pricing structure based at least in part on the quantity of water delivered. SSJID'S volumetric charge is $3 per acre-foot of water and customers receive monthly bills for the volumetric portion of their water charges.

The annual charge is payable in two installments. The first installment is due December 20 and, a 10% penalty is assessed if the payment is delinquent. The second installment is due June 20, and a 5% penalty along with a $5 late fee is assessed if the second installment becomes delinquent. Water deliveries will be withheld from any parcel that is delinquent.

The finance department will attempt to notify land owners in writing regarding their delinquent account status within 10 days of the scheduled due dates. A delinquent list containing the names, parcel numbers and amounts owed is published in the Manteca Bulletin in August. Liens are filed September 1 each year if delinquent accounts are not paid by August 31.

If you receive a bill for water usage from the District and do not utilize irrigation water, please contact the District and apply for an Irrigation Service Abandonment Agreement. This document requires notarized signatures from all individuals holding title to the property along with an accurate copy of the legal description of the property. Agricultural parcels over 10 acres may apply for this agreement but will be subject to a recharge fee, which is currently $12 per acre and subject to the same collection process described above. The agreement requires approval of the District's Board of Directors. You will be charged a $100 processing fee and you will be required to pay the County of San Joaquin's charges to record the document. You will also be required to remove all facilities used to serve the Subject Property.

Rates for those parcels taking water from the District's Division 9 Irrigation Enhancement Project are detailed under the section below, "Charges for Division 9 Irrigation Enhancement Project"

Important Changes to How SSJID Charges for Irrigation Water

The volumetric charge is necessary for the following reasons:

  • Additional revenue from the volumetric charge will also provide funding for the extra capital costs to purchase and install new flow meters necessary to measure and bill customers for the amount of water delivered.
  • Costs to operate and maintain the District's irrigation system increase each year based on inflation and additional costs will be incurred to operate and maintain the necessary new flow measurement facilities and to bill customers for the amount of water delivered, in order to comply with the new billing requirements.
  • Existing revenue from the flat rate irrigation charges is less than the District's operating expenses for providing the service and will continue to be less even with increased revenue from the volumetric charge.

SSJID's Delivery Measurement Approach

SSJID's volumetric charges are based on acre-feet of water delivered as recorded for each irrigation event by division managers and ditchtenders, who record quantities of water used by each parcel of land.

Water usage is determined by the flow rate multiplied by the duration of the water run. Flow rate is determined on the basis of the predetermined capacities of gates, laterals, and turnouts throughout the distribution system, together with average head during each irrigation delivery. Electronic flow meters are being installed at strategic locations on the District's distribution laterals to provide District staff with an additional reference when determining flow rates. Doppler meters will be used to compute flow rates for multiple valve and orifice gate situations. Magnetic meters will be used to measure volumes where pumps are used. Downloads from the electronic meters to the District's computer system will be used to double check usage recorded by division managers and ditchtenders.

Charges for Division 9 Irrigation Enhancement Project

While the charges for water now consist of the longstanding fixed charge of $24 per acre per year, plus the volumetric charge of $3 per acre foot, those parcels that receive pressurized water from the District’s Division 9 Irrigation Enhancement Project will also continue to pay for pressurization at a rate of $30 per acre foot for the first three acre feet used on each acre in a calendar year.

As of the 2014 Irrigation Season the growers receiving water from the pressurized system also pay a second tier at $40 per acre foot for amounts in excess of the first three acre feet used on each acre in the same calendar year, These customers will continue to be billed monthly for the pressurization service and must pay the bills within 30 days of the “Bill Date” to continue receiving pressurized water.

Additional Billing Rules

  • For those separate parcels which are used to grow commercially grown crops but which (a) choose not to use District water service, and (b) which are the subject of an approved Irrigation Service Abandonment Agreement, there will continue to be an annual ground water recharge charge of $12 per acre for the benefits derived from ground water recharge.
  • The minimum billing charge for ground water recharge will continue to be $25, and is collected for all parcels 10 acres or more.
  • Those parcels that are not used to grow crops or do not utilize SSJID water service may be exempted from the flat rate water charge and ground water recharge charges provided the owners of the parcels enter into an Irrigation Service Abandonment Agreement and that there are no outstanding amounts owed to the District on the land.

Your division manager is your first contact for questions regarding your bills. Our Customer Service Representative is also available to confirm your account status at (209) 249-4608.

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